Privacy Policy

“Personally identifiable information” (hereinafter: “personal information”) is any information that can be directly associated with a specific person and can be used to identify that person. A prime example of identifiable information is a person’s name.

The information we collect depends on the type of user:

1. Visitors: we may collect standard web log information, such as:
   
   1. IP address
   2. Browser type
   3. Pages accessed on our website
   4. Date and time the website was accessed
2. We may collect information about a visitor’s computer or other access devices for fraud prevention purposes.

3. Merchants: when opening an account, we may collect the following types of personal information, depending on how you use our Services:

   1. Name
   2. Address
   3. Phone
   4. E-mail address
   5. Bank account number
   6. VAT/EIN-number
   7. Identification documents (which could contain photo, social security number and/or date of birth).

   We may use this information for risk-management purposes (i.e. to verify merchant’s identity or address). We may also obtain information about our merchants from third parties such as credit bureaus and identity verification services. We ensure that such third parties adhere to the same data protection principles as Billbitcoins.

4. Shoppers of merchants: when a Shopper wants to pay an invoice created by a Billbitcoins merchant, the Shopper will be requested to fill in the following:

   1. Email address

   This information is requested since it will enable our system to send an email to Shoppers directly to obtain a bitcoin refund address in case of a payment exception (e.g. overpayments, underpayments, etc.). This creates a more seamless payment experience for both our Merchants and their Shoppers.

   Additionally, only upon the merchant’s explicit request, we will collect and store personal information for the merchant’s benefit only and as a service through our invoicing service. Information that merchants may request from the shoppers may include:

   1. Name
   2. Address
   3. Phone
   4. Email address

   In both cases mentioned above, Shoppers’ information is processed and stored according to the same principles we store our merchant’s personal information.

   Billbitcoins does not process any sensitive personal information, such as religion, race, ethnicity and/or political views.

Our primary purpose for collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:

1. provide the Billbitcoins Services and customer support you request;
2. process transactions and send notices about your transactions;
3. resolve disputes, collect fees, and troubleshoot problems;
4. prevent potentially prohibited or illegal activities, and enforce our Terms of Use;
5. customize, measure, and improve the Billbitcoins Services and the content and layout of our website and applications;
6. deliver targeted marketing, service update notices, and promotional offers based on your communication preferences;
7. compare information for accuracy and verify it with third parties.

We may share your personal information with:

1. other Billbitcoins entities, in order to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about our products, services and communications;
2. service providers under contract who help with our business operations by verifying merchant information;
3. law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to Billbitcoins; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to report suspected illegal activity or to investigate violations of our Terms of Use.

Please note that these third parties may be in other countries where the laws on processing personal information may be less stringent than in your country.

Merchants can review and edit their name, phone number, and email address at any time by logging in to their account and reviewing their personal information in the Settings area of their Dashboard.

If merchants wish to change information relating to their industry or company website, or if they wish delete their account, they can send an email to contact@billbitcoins.com. If they chose to delete their Billbitcoins account, we will mark their account in our database as “Closed”. We may retain personal information from their account for a certain period of time as prescribed by applicable laws.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize the Billbitcoins Services, content, and advertising. If you do not wish to receive marketing communications from us or participate in our ad-customization programs, you can simply click the “unsubscribe” link in the e-mail, or you can send an e-mail to support@billbitcoins.com.

We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes any substantial changes to the manner in which your personal information will be processed, we will provide you with 30 days prior notice by posting notification of the change on the “Privacy Policy” area of our website.

If you have any questions about this Privacy Policy contact us - contact@billbitcoins.com.